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Return/Exchange

The Regata Club online store guarantees the return and / or replacement of goods within 14 days * from the date of purchase * (according to Article 18 of the Consumer Rights Protection Act), provided that the goods have not been used.


Terms and conditions of return / replacement of goods


If you wish to return / replace a product ordered from the Regata Club online store, carefully read the procedure and conditions of the procedure.


Refunds for goods purchased on the site are carried out in full immediately after:


Receipt of the returned goods to our warehouse and confirmation of its integrity, as well as the absence of signs of use (scuffs, labels and factory marking, integrity not preserved);

consideration of the application for return / replacement of the goods filled by the buyer.

 


Terms of return / replacement of goods


The maximum term for return / replacement of goods is 7 days from the moment goods are received at the warehouse and an application for return / exchange.


How and where to get a return / exchange of goods?


You can return the product or send it to the Regata Club store for the purpose of replacement, attaching the completed return / replacement form to the courier delivery service New mail. That is the same place where you got it. Delivery of goods to be returned or exchanged is paid by the store.


* The moment of purchase of goods begins from the date of receipt of goods at the point of delivery of the courier delivery service New mail.


 


You can ask questions about the return / exchange of goods in the Regata Club online store by calling: +38 095 5592288 or email: sale@regata-club.com.ua